Monday, March 22, 2010
My Retail experience
I went downtown brooklyn to shop at target located inside the altantic mall. The service I receive from a scale of 1- 10 , 1 represents a poor grade and 10 representing a good grade. This target recieves a 1. The majority of there staff were young teenagers that didn't know anything about there products inside store. No one helped me out to find what I was looking for. I was walking in circles and becoming frustrated. The staff was socializings instead of guiding customer through there shopping experience at target. The majority of the staff member was ignoring customers and talking about their personal business very loudly and using profanity. They wasn't even ashamed of their conduct and proceeded to play around like little school children. I asked for a manager on duty to tell them how uncomfortable I was and all they could was sorry. I've come to realize I do not like shopping in brooklyn or anywhere that has an unprofessional staff. I love shopping for everthing in manhattan. The only way this store can receive a 10 from is to fire the entire staff and higher people 21 and up with common sense. If they wish to keep highering teenagers have stricted rules and create a code of conduct. Also administrate weekly madatory interventions to re install the seriousness of making our customers happy and being a great employee at target.
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